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PRIVACY POLICY

Effective Date: 01-01-2024

Soap Shack Farms LLC ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you visit our website [Insert Website URL], make a purchase, or otherwise interact with us. As a small, local business based in Kentucky, we strive to handle your data with care and respect.

1. Information We Collect

a. Personal Information

When you interact with us, whether by purchasing our handmade soap and bath products, subscribing to our newsletter, or contacting us, we may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party services)

  • Any other information you voluntarily provide
     

b. Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our site

  • Time spent on each page

  • Referring URL (the site you came from)
     

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders or inquiries

  • Send you updates, promotions, and news about our products (you can opt out at any time)

  • Improve our website and product offerings

  • Understand how customers use our site to enhance user experience

  • Comply with legal obligations
     

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Third-party providers who assist in operating our website, processing payments, shipping orders, or other necessary business functions.

  • Legal Compliance: If required by law or necessary to protect our rights, we may disclose your information to authorities.

  • Business Transfers: In the event of a business transition, such as a merger or sale, your information may be transferred as part of that transaction.
     

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies are small data files that help us understand how our website is used and improve functionality. You can manage cookies through your browser settings, though disabling cookies may affect certain features of our site.

5. Security

We take reasonable steps to protect your personal information. However, no online data transmission or storage system can be guaranteed 100% secure. We strive to use commercially acceptable means to protect your information, but cannot guarantee absolute security.

6. Your Rights

You may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections to any inaccuracies in your information.

  • Deletion: You may request that we delete your personal information, subject to certain legal obligations.

  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
     

7. Children's Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Effective Date" and, if significant, notify you through our website or other means. Continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

Soap Shack Farms LLC
67 Walnut Street Hazel Green, KY 41332
info@soapshackfarms.com
 

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